Mike Kraft

Mike Kraft is an accomplished professional with extensive experience in customer support and operational management. Currently serving as the Director of Support and Integrations at MobyMax, Mike has successfully streamlined customer operations and reported directly to the Co-CEOs on critical operational insights. Previous roles include Director of Customer Integration and Support Operations Manager at MobyMax, where Mike managed support teams and drove performance effectively. Prior experience includes improving customer satisfaction at Metaverse Mod Squad and implementing strategic performance metrics at oDesk. With a foundation in customer service as an Applecare Advisor and operational management as an Assistant Manager at M Computer Center, Mike has a proven track record of enhancing efficiency and fostering positive customer experiences across diverse industries.