Mike Rhoa

Mike Rhoa has a diverse work experience starting from 2007. Mike began their career at TOAST.net Internet Service, where they worked as a Support Technician, providing phone, email, and chat support to customers. Mike then transitioned to the role of Business Support Analyst, where they provided consulting and technical support services for small businesses.

In 2011, Mike joined MRI Software and started as a Software Support Analyst, providing support for software-related issues. Over the years, they progressed within the company, taking on roles such as Lead Software Support Analyst, Manager, Client Support, and Senior Manager, Client Support. In 2021, they became the Director, Client Support, and currently holds the position of Senior Director Client Support, which they started in March 2022.

Throughout their career, Mike has demonstrated their expertise in client support, incident management, technical troubleshooting, and customer service.

Mike Rhoa earned a Bachelor's Degree in Management Information Systems from The University of Toledo, completing their education from 2004 to 2008.