Shenelle S. is a Customer Experience Specialist at Alloy Women's Health, utilizing the Zendesk platform to provide personalized support and coordinate patient assistance across multiple partnerships. Prior to this role, Shenelle served as a Partner Advisor at Kao Corporation, where account revenues increased through the development of strong customer relationships and effective use of SAP and Salesforce systems for order processing. Earlier experience includes a position as a Customer Service Representative at Learning Ally, managing a high volume of cases and delivering timely support via various communication channels. Shenelle holds a Bachelor's degree in Psychology from the University of Bridgeport.
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