Anna Ishchenko

Anna Ishchenko is a skilled professional with a background in risk assessment and customer support. Currently serving as a Merchant Risk Assessment Analyst at myPOS since January 2023, Anna previously worked at Revolut as a Chargeback Chat Support Specialist, assisting merchants with transaction reversals from July to November 2022. Anna's experience also includes a position at Concentrix in the Global Customer Experience Center, where communication with customers was a key responsibility from January to July 2022. Earlier roles included serving as a Passenger Services Agent at Synairgia and gaining practical experience in the Human Resource Department during a training period in 2016. Anna holds a Master of Business Administration (MBA) in Business Administration and Management from Cardiff Metropolitan University, completed in 2018, following an undergraduate degree at the same institution from 2014 to 2017.