Virgile Plas

Virgile Plas is a skilled professional with extensive experience in customer experience management and client marketing within the luxury goods sector. Currently serving as Customer Experience Manager at mytheresa.com since January 2023, Virgile previously held the position of Client Marketing Coordinator at Cartier, where responsibilities included data analysis, client profiling, and project management of various marketing initiatives. Prior experience includes a role as Fashion Advisor at CHANEL, focusing on competitive analysis and customer care, along with positions at Lancôme and CHAUMET emphasizing product management and marketing activation. Virgile's educational background includes a Master’s in Marketing & Brand Management from Aix-Marseille Graduate School of Management, supplemented by a Bachelor’s in Digital Project Management from IIM Digital School and an exchange program in International Business Strategy at The University of Sydney Business School.