Afzal Rashid

Afzal Rashid has extensive experience in operations and management across various companies. Currently serving as General Manager Operations at Naaptol Online Shopping Pvt. Ltd since April 2015, Afzal oversees the operations of self-owned Fulfillment Centers, managing over 2000 off-role and 150 on-role employees. Previously, Afzal held the position of Regional Head at Caper Logistics & Warehousing Pvt Ltd, focusing on delivery operations and profitability. Experience at HCL BPO as Process Manager involved managing billing targets and rostering, while earlier roles included Manager Sales at Allied Lemuir Movers Private Limited and Regional Manager at Skypak Service Specialists Ltd - India, where Afzal led sales teams and analyzed performance metrics. Afzal holds a Master of Business Administration (MBA) in Business Management from Jamia Millia Islamia, completed in 1993.