Darlene Wright has extensive experience in customer service and training within the technology and insurance sectors. Currently serving at the National Association of Insurance Commissioners (NAIC) since March 2015 as a Customer Service / IT Help Desk representative, Darlene focuses on training insurance professionals in the use of the Producer Database software. Prior experience includes a role as a Training Facilitator at Cerner Corporation from June 2015 to July 2020, where Darlene trained staff on Cerner Software. Earlier professional experience includes management at Great Lakes Airlines from 2008 to 2010 at the Milwaukee, WI airport. Darlene holds an Associate's Degree in Medical Assisting and has pursued education at Butte College, Cowley College, and Spartan College of Aeronautics and Technology.
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