Hamutal Agmon

Hamutal Agmon is an experienced professional in the fields of support services and customer service management, currently serving as the Head of Support Services at Nanorep since 2016. Prior roles include Agile Coach at AgileSparks and Head of Development Operation at LivePerson, where Hamutal framed SaaS product development life cycles and led project and release management efforts. Previously, at LivePerson, Hamutal managed multiple development teams, improving time to market and enhancing customer satisfaction. Hamutal's background also includes key positions such as Global IT Service Desk Manager at Amdocs, where Hamutal implemented ITIL frameworks, and Head of Customer Service at Bezeq International, which involved establishing the internet service entity and enhancing service infrastructure. Hamutal holds a Bachelor's degree in Social Sciences from Bar-Ilan University and further education from מכון אדלר.