Kristin McFetridge is a seasoned professional with extensive experience in program management and customer service. Currently serving as Lead Program Manager at National Grid since May 2009, Kristin has held various positions within the company, including Senior Resource Analyst, Customer Connection Representative, and Accounts Specialist. Additional experience includes roles as a Swim Instructor at Goldfish Swim School Franchising, LLC, and Customer Service Representative at Lowe's Companies, Inc. Kristin began their career as an Administrative Assistant at OEM&PSUI Marketing & Sales, followed by a Credit Analyst position at Toyota Motor Credit Corporation and Third Key Manager at Lincoln Discount Drug. Kristin holds a Master of Business Administration from D'Youville University, a Bachelor of Business Administration from Framingham State University, and an Associate's degree in Business Administration and Management from Massachusetts Bay Community College.
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