Michael McDonald

Michael McDonald has a diverse background in job coaching and customer service, currently serving as Job Coach Manager and previously holding multiple leadership roles at the National Telecommuting Institute since September 2016. Prior to this, Michael worked at Meijer as a Customer Service Representative from September 2015 to September 2016. Earlier experience includes a position as Network Manager at Merlin Radio from May 2006 to June 2011, focusing on desktop support, malware management, and network connectivity. Additionally, Michael worked as a Library Clerk at Our Lady's High School from August 2001 to May 2003, specializing in data entry for electronic cataloging. Academically, Michael holds a Master of Arts in Historical Studies from the University of Glasgow and an Associate's degree in Computing from Cumbernauld College.