Dobrica Mitevska

Dobrica Mitevska has a diverse work experience spanning from 2011 to the present. Currently, they hold the position of Senior Process Manager at Netcetera - Software matters, starting in July 2022. Prior to this, Dobrica worked at A1 Makedonija as a CRM Expert from September 2019 to July 2022.

Before joining A1 Makedonija, Dobrica held multiple roles at one.Vip DOOEL Skopje. These include Customer Experience Management Principle & Act. CSOD Senior Team Manager (August 2019 to September 2019), Customer Experience Management Manager (October 2017 to August 2019), Customer Service Operations and Development Team Coordinator (October 2016 to October 2017), Customer Relations Support Team Coordinator (January 2016 to October 2016), and Service and Quality Assurance Team Leader (August 2015 to January 2016).

Earlier in their career, Dobrica worked as an Information Management Specialist at Vip operator from June 2011 to August 2015.

Dobrica Mitevska's education history includes a Bachelor's degree in Electronics and Telecommunications from Univerzitet 'Sv. Kiril i Metódij' vo Skopje. Additionally, they obtained a Master's degree in Communication and Information Technologies from the same university.