Irene Azcona has over 14 years of experience in the hospitality industry, currently serving as an Executive Level Agent/Concierge at the New York Hilton Midtown since November 2009. In this role, Irene demonstrates exceptional customer service skills, manages cash banking and currency exchanges, and supports management in improving service and loyalty tracking scores. Previous experience includes a position as Front Desk Supervisor at Warwick Hotels and Resorts from June 2006 to August 2008. Irene holds an Associate of Applied Business degree in Human Resources Management from Eastern Gateway Community College and an Associate's degree in Liberal Arts and Sciences from SUNY Morrisville, with additional studies at Dominican University New York.
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