Sneha Catherine Jogy

Sneha Catherine Jogy is a skilled professional with extensive experience in customer service, technical support, and risk operations within various sectors. Currently serving as a Technical Support Representative at Nordia Inc. since September 2023, Sneha has successfully facilitated customer onboarding and executed precise payment processing. Previous roles include positions at PayPal as a Risk Operations agent, where analytical skills were applied to detect money laundering activities, and at ANZ as a Chargeback Analyst, managing high-risk transactions. With a strong educational background in Culinary Arts, International Business Management, and a Bachelor’s degree in Journalism, Psychology, and Computer Science, Sneha has developed a versatile skill set that contributes to operational efficiency and customer satisfaction.