Connie Graves

Connie Graves is a seasoned professional with extensive experience in collections and account management. Currently serving as Collections Manager and Team Lead II at North American Bancard since January 2018, Connie previously held roles at YP, The Real Yellow Pages®, from April 2008 to October 2017, where responsibilities included managing over 400 accounts as a Senior Account Executive and assessing delinquencies as a Collection Specialist. Connie's early career included positions at Enterprise Rent-A-Car from June 2000 to October 2007, where notable achievements included enhancing customer service and growing sales significantly. Education was pursued at Wayne County Community College District.