Alison Lees

Alison Lees is an accomplished professional with extensive experience in operations and service delivery management across various industries. Currently serving as Head of Operations at Novo3 since March 2022, Alison focuses on delivering innovative technology solutions and enhancing customer satisfaction. Previous roles include Service Delivery Manager at DJC Systems and Trident, where responsibilities included leading teams and managing significant service contracts. Alison's tenure at Neptune Managed Services involved multiple leadership positions in service delivery and business operations. Additionally, Alison has experience in media event management at BMW Group Australia and held an executive assistant role supporting the Director of Finance and Administration. Alison's educational background features an Associate Diploma of Business in Project Management from the Australian Institute of Management and advanced qualifications from the BMW Training Academy in project management, negotiation, and brand management.