Tess (Hamer) McGivern is an experienced professional in operations and event management, currently serving as the Sr. Manager of Operations & Culture at Navigate since June 2019. Prior to this role, Tess held the position of Group Service Coordinator at Pacers Sports & Entertainment, where responsibilities included enhancing client experiences for group ticket sales, planning events, and collaborating with diverse stakeholders. Earlier experience includes serving as an Athletic Department Event Coordinator at the University of Colorado Boulder, and various roles at the University of Illinois at Urbana-Champaign, focusing on event coordination and camp management. Tess began a career in customer service as a Customer Service Intern with the Texas Rangers Baseball Club. Academic credentials include a Bachelor's degree in Recreation, Sport & Tourism from the University of Illinois Urbana-Champaign and a Master of Science in Sport Management from the University of Indianapolis.
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