Vanderson Lima

Vanderson Lima has extensive experience in technical support roles, currently serving as Técnico de Suporte a Sistemas III at Obras Sociais Irmã Dulce since March 2018, after progressing from Técnico de Suporte a Sistemas II and I within the same organization. Responsibilities include managing Service Desk operations, providing help desk support, and customer assistance, while utilizing skills in Microsoft Office applications, SQL, MySQL, data analysis, and process improvement. Vanderson has also worked as an Auxiliar de TI, showcasing a strong foundation in technical support and team integration activities. Currently, Vanderson is pursuing a degree in Desenvolvimento, Análise e Desenvolvimento at Estácio, expected to conclude in April 2024.