Jeff Ridlen

Jeff Ridlen is an experienced operations leader currently serving as the Director of Global Operations at Odyssey Information Services, where the focus is on optimizing internal operations and driving sales and revenue growth. Prior experience includes key roles at TIBCO, culminating as the Lead Enterprise Customer Success Manager, and earlier positions in customer success management across various TIBCO products. Jeff Ridlen started their career as a Sr. IT Recruiter at Odyssey Information Services and has significant experience in maximizing employee performance through technology, demonstrated during tenure at Infor. Educational qualifications include an MBA in Management from the Naveen Jindal School of Management at UT Dallas and a Bachelor's degree in Finance and Management Information Systems from Texas A&M University.