Theo Gratacap

Theo GRATACAP is an experienced professional in key account management and customer success, currently serving as Responsable grands comptes at Officéo since August 2023, where strategic management of key accounts and portfolio development are focal points. Prior to this role, Theo worked as Key Account Customer Success Manager at Nomination.fr, overseeing client onboarding and satisfaction initiatives, and held the position of Account Executive - RPA Specialist at Novelis, specializing in business process automation and commercial strategy execution. Additional experience includes business development and customer success roles at Réseau des Grandes Ecoles Spécialisées and Arca Patrimoine, and a commercial assistant role at EDF. Theo holds a Master's degree in Ingénierie d'Affaires and a Bachelor's degree in Management Commercial from PPA Business School, complemented by a Bachelor's in Luxury Marketing from EIML Paris.