Jolanda Dedert

Jolanda Dedert is a seasoned professional with extensive experience in case management, coaching, and account management within the finance and HR sectors. Currently serving as a Senior Case Manager for Omnyacc since April 2019, Jolanda specializes in advising SMEs on absenteeism issues. Concurrently, Jolanda is a Senior Coach at De helpende Vraag, assisting leaders and entrepreneurs in overcoming developmental challenges. Previous roles include Senior Account Manager at ING Real Estate Finance and Manager of Commercial Support at ING Commercial Banking, where Jolanda was involved in managing and analyzing real estate portfolios and supporting HR functions. Jolanda's career began at Van Lanschot Bankiers and ING, progressing through various roles in customer service and administration. Educational qualifications include certifications in case management, NLP, and a master's degree in coaching.