Tanika Smith

Tanika Smith is an experienced COBRA Manager at OneSource Virtual, where responsibilities include providing timely service to customers, managing benefit-related changes, and resolving administration issues. Previously, Tanika worked at WageWorks in various roles, including COBRA Relationship Manager and Account Service Consultant, offering support to clients in COBRA and retiree services. Additional roles include Customer Service Supervisor, where leadership skills were applied in hiring and training staff, and earlier positions focused on customer service and account management. Tanika holds a Bachelor of Business Administration degree from GateWay Community College.