Natalie Crenna

Natalie Crenna is a seasoned professional with extensive experience in operations and information management, currently serving as a Senior Operations Specialist at Ontario Teachers' Pension Plan since February 2016. Crenna has demonstrated expertise in monitoring operational metrics, conducting information sessions, and analyzing trends to enhance member services. Prior roles include Team Lead positions in Member Information Management, where Crenna provided training and leadership, and as an Intelligence Analyst at De Beers Canada Inc, focused on threat assessment and data analysis. With degrees in Library and Information Studies, English Literature, and History from Dalhousie University and Saint Mary's University, Crenna's background encompasses a strong foundation in research, documentation, and project management.