Rich Mullen

Rich Mullen is a highly experienced IT professional currently serving as a Senior System Administrator at O'Reilly Auto Parts since April 2021. Prior experience includes roles such as Technical Support Engineer II at FIS, where Rich supported various SaaS and BPaaS solutions, and Systems Lead Technician at Xerox/Atos (ADT), providing Tier III support across multiple operating systems. Rich’s career spans several companies, including SunGard, Spherion, Art Institute of Colorado, Best Buy, Dynamic Computer Solutions, and Westlake Hardware, accumulating a wealth of knowledge in technical support, system administration, and client management. Educational qualifications include a Bachelor of Science in Technical Management from Devry University and an Associate of Applied Science in Electronic Technology from DeVry Institute of Technology.