Jenny Mace

Jenny Mace is an accomplished Communications Officer at Ornge since November 2011, specializing in effective communication with medical personnel to ensure accurate medical information and care provisions. Responsibilities include the coordination of patient transfers, monitoring communication between medics and physicians, and managing requests for the Ministry of Health’s transfer authorization. Prior experience includes roles as Customer Relations and Billing Supervisor at Collective Point of Sale Solutions and as a Customer Relations Representative at Scotiabank, where Jenny demonstrated leadership in team supervision, quality assurance, and customer service initiatives. Educational background includes studies at Wilfrid Laurier University from 2001 to 2003.