Diego Pineda

Diego Pineda is an experienced IT Support Engineer at the National Institutes of Health since June 2014, specializing in diagnosing and resolving desktop hardware and software issues for a diverse range of end users while ensuring timely resolutions through documentation and tracking. Additionally, Diego has served as a server at Paladar Latin Kitchen & Rum Bar since August 2013, where skills in multitasking, quality control, and customer service have been honed. Previous experience includes roles as a server and bartender at The Classic Catering People, providing exceptional hospitality, as well as a lab proctor at Montgomery College, where Diego managed software installations and technical support. Academic credentials include a B.S. in Computer Networks and Security from the University of Maryland Global Campus and two Associate of Applied Sciences degrees in Wireless Technologies.