Francis de Briey

Francis de Briey is an experienced D365 CE Senior Business/Functional Architect and CRM Practice Lead at Partenamut, involved in a significant multi-year transformation to migrate from legacy CRM systems to D365 GloBo. Previous roles include D365 CRM Lead at KPMG Belgium, where responsibilities encompassed managing business and functional requirements for various Dynamics 365 projects, and Senior Digital Transformation Architect at AXA Belgium, focusing on customer-centric communication capabilities. With a strong background as a Senior CRM Functional Analyst at Objectway and Senior CRM Architect at Nordea Bank SA, Francis has a proven track record in CRM design, integration, and project management across banking and insurance sectors. Educational credentials include a Master's degree in Electrical and Electronics Engineering from Université catholique de Louvain, alongside advanced studies in Business Management and Cognitive Sciences.