Mark Davidson

Mark Davidson is currently the Ticket Operations Manager at the Pittsburgh Steelers. Mark has over fifteen years of experience in the customer service and hospitality industry. Mark has a proven track record of success in both account management and business development. In their previous role as Business Development Manager at VisitPittsburgh, they were responsible for onboarding 50 new partners and generating over $60,000 in revenue. Mark has also worked as a Client Support Specialist at Live Nation / Ticketmaster and a Coordinator, Drop-Off Catering at WHOLE ENCHILADA, INC. (D/B/A BIG BURRITO RESTAURANT GROUP). In 1997, Mark started their own company, Seen & Heard, where they served as the Owner / Booking Agent / Talent Buyer. Mark is a highly motivated individual with a passion for the customer service industry. Mark is dedicated to providing excellent customer service and strives to build strong relationships with their clients.

Mark Davidson has a BA from The George Washington University in Communications & Business. Mark also has Dale Carnegie Training in Sales Training: Winning with Relationship Selling.

Some of their coworkers include Michael Karczewski - Ticket Operations Manager, Max Jacinto - Ticket Operations Coordinator. Mark Davidson reports to Ben Lentz, Director, Ticket Operations.