Ing Basiru Issa

Ing Basiru Issa has a strong background in technical support and customer service. Ing Basiru is currently working as a Technical Support Engineer at Plex Systems, Inc. since September 2021. Prior to this, they worked at SAP from August 2018 to August 2021, where they served as an Operation Support Specialist. In this role, they attended to customer complaints regarding license scope and billing issues, provided access to customers for license utilization dashboards, and identified data quality issues in customer license contracts globally. Before joining SAP, Ing Basiru Issa worked as a Business and Financial Management Consultant at Devresci Ghana LTD from January 2014 to June 2015. In this role, they advised small and medium-sized enterprises on managing their finances, audited their books, and filed their taxes at the end of the year. Prior to that, they served as a Customer Service Manager at the Driver and Vehicle Licensing Agency (DVLA) from September 2012 to December 2013. Ing Basiru'sresponsibilities in this role included attending to customer complaints, resolving issues promptly, and briefing new license applicants on the procedure to acquire or replace licenses.

Ing Basiru Issa's education history begins in 2008 when they enrolled at Garden City University College. Ing Basiru completed their Bachelor of Business Administration degree with a specialization in Accounting in 2012.

In 2016, Ing Basiru Issa pursued further education at Mendel University of Agriculture and Forestry in Brno. Ing Basiru obtained a Master of Science (MSc) degree in Business Economics/Management in 2018. During the same period, they also earned a Master of Science (MS) degree in Business/Managerial Economics from Mendel University in Brno.

In 2017, Ing Basiru Issa attended Mendel University in Brno again, this time for the Cisco Networking Academy (CCNA) program, where they focused on scaling of networks.

Lastly, from 2018 to 2020, Ing Basiru Issa studied at the Czech University of Life Sciences Prague, where they pursued an MSc in Informatics with a specialization in Information Technology.

From the information provided, it can be concluded that Ing Basiru Issa has a strong background in accounting and has expanded their knowledge by pursuing degrees in business economics, managerial economics, computer networking, and informatics.