Aglaia Katsampa

Customer Success Director at Pobuca

Aglaia Katsampa has extensive experience in customer success, CRM, loyalty, and marketing roles. Aglaia started their career as an Assistant Marketing Manager at Gerolymatos Int in 1995 and worked their way up to become a Cosmetics Product Manager. Aglaia then held positions as a product manager at Optima S.A and further developed their skills as a Brand Manager at Notos Com. Holdings S.A. Subsequently, they transitioned into a CRM Manager role at the same company, where they designed and implemented a successful loyalty program. Aglaia then joined Halcyon ltd as a New Business Development Manager, focusing on revenue and profit goals. Aglaia further honed their expertise in CRM and loyalty at QIVOS, starting as an Account Manager and advancing to CRM & Loyalty Consultant Director. At Warply, Aglaia took on the role of Client Service Director, overseeing CRM and loyalty programs and collaborating with various departments for new implementations. Currently, they are the Customer Success Director at Pobuca, leading a team to ensure customer satisfaction and success. Aglaia's career trajectory demonstrates their strong leadership, strategic planning, and client management abilities.

Aglaia Katsampa completed their high school education at Anavryta High School from 1986 to 1989, receiving an Apolytirion. Aglaia then pursued higher education at HEC Lausanne - The Faculty of Business and Economics of the University of Lausanne from 1990 to 1994, earning a licence es etudes commerciales in Gestion de l'entreprise and Marketing.

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