Joanna Kowalczyk

Joanna Kowalczyk has extensive experience in customer success and restaurant management, currently serving as a Customer Success Manager at PROFITROOM since October 2019, following various roles including Customer Success Specialist, Sales Coordinator, and Junior Sales Coordinator. Prior experience at Salad Story from August 2014 to September 2019 includes positions as Manager Restauracji and Kierownik Zmiany Restauracji, where Joanna was responsible for managing a healthy food restaurant, forecasting sales, achieving KPIs, overseeing an eight-member team, and maintaining supplier relationships. Additionally, Joanna began their career in the hospitality sector as a Pracownik obsługi klienta. Joanna holds a Master's degree in Food Technology and Nutrition and a Bachelor's degree in the same field from Uniwersytet Przyrodniczy w Poznaniu.