Palloma Garcelan

Key Account Manager at QI Tech

Palloma Garcelan began their work experience as an Aprendiz at PDG Incorporadora e Construtora from July 2014 to October 2015. During this time, they were responsible for contract drafting, document organization, administrative regularization, and financial records.

Palloma then joined Cyrela as a Sales Executive from February 2016 to April 2018. Their role involved prospecting clients in the real estate sector, conducting market research, and ensuring customer loyalty.

From May 2018 to October 2021, Palloma worked as a Customer Success Analyst at Konecta Brasil. Their responsibilities included supporting customers, managing their concerns, and ensuring their satisfaction.

Following that, they worked at Omie as a Customer Success Specialist from October 2021 to April 2022. Their tasks included providing customer support, detailing their demands for developer understanding, and assisting with new project understanding.

Palloma joined Neoway in May 2022 as an Account Executive, troubleshooting and retaining business accounts. Palloma was also responsible for prospecting potential clients while using Neoway's portfolio of solutions. In September 2022, they were promoted to Account Manager, where they led and managed account projects to meet and exceed goals.

Most recently, Palloma Garcelan started working at QI Tech as a Senior Sales Account Manager in April 2023, where there is currently no specified end date. The details regarding their responsibilities in this role are not provided in the structured information.

Palloma Garcelan has a diverse education background. From 2019 to 2022, they pursued a Bachelor's degree in Business Administration at Universidade Cidade de São Paulo. Following this, from 2020 to 2024, they enrolled in Universidade São Judas Tadeu to earn a Bachelor's degree in International Relations. In addition to their formal education, Palloma also obtained certifications such as "Missão S.E.R.T.A" from Neoway in September 2022 and "A Ciência das Vendas" from LinkedIn in June 2022.

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