Dean Howard

Dean Howard is an experienced IT professional currently serving as the Service Desk Team Leader at QuoStar since May 2024. Prior to this, Dean held multiple roles at Nasstar from September 2014 to May 2024, including Customer Operations Manager, Service Assurance Manager, and POD Manager. Previous experience includes a position as a 2nd line support technician at e-know.net from November 2014 to February 2022, and as a 3rd line support technician at Concero Technology Group, LLC from February 2013 to September 2014. Dean's career began at EDS Group from 2002 to 2010 as the Wintel operational lead. Educational qualifications include an ILM Leadership and Management Level 3 certification from Riverside Training in 2018 and an HND in Computer Science from Telford College of Arts and Technology, alongside attendance at Oldbury Wells Secondary from 1985 to 1990.