Saurabh Jain

Saurabh Jain is an experienced Information Technology Support Analyst currently employed at RamSoft since September 2021. Prior to this role, Saurabh worked as a Service Desk Analyst at the Ontario Ministry of Government and Consumer Services from March 2021 to September 2021, and as an IT Support Technician at Indus Valley Partners Private Limited between September 2015 and May 2017. Saurabh possesses a strong background in IT support, utilizing the Zendesk ticketing system to resolve Level 1 issues and providing on-call and email assistance for hardware, software, and LAN connectivity problems. Saurabh holds multiple Post Graduate Certificates in Computer Systems Networking and Telecommunications, Network & System Security, and Wireless Networking from George Brown College, as well as a B.Tech in Applied Electronics and Instrumentation Engineering.