Sherif Bahgat

Sherif Bahgat has a diverse work experience spanning multiple roles and companies. Sherif started their career in 2011 as a Customer Service Representative at Etisalat Misr. After this, they moved on to become a Customer Service Team Leader at both Etisalat Misr and Etisalat UAE. In 2014, they joined Jumia Egypt as a Customer Service Trainer and Quality Analyst, and later became a Customer Service Manager.

In 2019, Sherif joined Lychee Fruit Bar as a Customer Service and E-commerce Manager, where they launched the customer service department and oversaw technical aspects of the hotline and ticketing system.

In 2020, Sherif joined noon as a Seller Support Team Manager and then transitioned to the role of Customer Service Manager. At noon, they managed team performance, drove operational improvements, and implemented projects to enhance business practices.

Currently, Sherif is working at Raneen as the Director of Customer Service. In this role, they lead the development and execution of consumer service strategies, provides effective leadership to direct reports, and manages and motivates a staff across all publishing markets.

Throughout their career, Sherif has demonstrated strong leadership skills, a focus on customer service excellence, and a proven ability to improve processes and achieve business goals.

Sherif Bahgat obtained a Bachelor's Degree in Accounting from Cairo University from 2007 to 2011. Prior to that, they attended Abd El-Aziz Al-Soud Experimental Language School from 1994 to 2007 for their high school education. No specific field of study is mentioned for their high school education.