Derek Gong

Derek Gong is a versatile professional with a background in sales support, operations, and technology. Currently serving as a Sales Support and Operations Associate at RapID Lab since February 2019, Derek manages in-house operations while enhancing customer success and sales processes. Previous experience includes a role as a Claims Examiner at Berkshire Hathaway Homestate Companies, where responsibilities involved managing up to 120 claims and strategic presentations for large accounts. Derek also has experience as a Jr. Front End Web Developer at Marvel Marketers, focusing on HTML, CSS, and JavaScript to create marketing templates. Early internships in health and laboratory settings provided foundational skills in patient care and laboratory techniques. Derek holds a Bachelor of Science degree in Biology from UC San Diego and has continued professional development through training programs in coding and Salesforce.