Neha Singh

Director of Customer Success at REACH

Neha Singh began their career in 2005 as a Legal Associate at Mindcrest. In 2006, they became an Associate at Singh and Associates. In 2008, they began studying at the College of Business at the University of Nevada Reno. In 2009, they joined Arrow Electronics as a Senior Quality Manager, Quality Manager, Supplier Quality Manager, and Logistics and Value Add Supervisor. In 2022, Neha Singh became the Director of Customer Success at REACH | Vantage Solutions. During their time at Arrow Electronics, Neha identified and executed process improvement opportunities to reduce operational costs while delivering an enhanced customer experience. Neha also led Arrow North America's Quality Customer Service team through transformative change with focus on delighting the customer. Neha enabled customer complaint cycle time reduction by 200% by performing a thorough process analysis and execution for improvement. Additionally, they managed a high performing, cross functional program that increased on time delivery and quality performance, and guided 100+ suppliers towards improvement in performance metrics.

Neha Singh obtained their MBA in Business Administration from the University of Nevada, Reno in 2009. Neha earned their Bachelor's Degree in Law from Savitribai Phule Pune University in 2005. In 2020, they obtained their AS9100 Certified Lead Auditor certification from SAE International. Neha also holds a Lean Six Sigma Green Belt Certification from Arrow Electronics, which they obtained in 2017.

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