Kelvin Luong

Kelvin Luong is an experienced IT professional currently serving as an IT Systems Administrator at Record since March 2023. Previously, Kelvin held the position of NOC Support Engineer at Smartnumbers from November 2018 to March 2023, where responsibilities included monitoring network performance, managing incidents, maintaining network devices, and mentoring junior staff. Kelvin also served as a NOC Engineer and IT Support Analyst at Virtuoso IT, where expertise was developed in incident management, customer support, and Active Directory administration. The career began with a trainee role at Virtual IT Limited and included early exposure to industry operations through a brief visit to Colt Technology Services. Kelvin holds AS Level qualifications in Business and Maths from Dunraven School.