Arpit Jain is a Senior Manager at Renegade Insurance, where responsibilities include leading a team of Customer Service Representatives, overseeing recruitment, training, and performance evaluation, as well as monitoring key performance indicators. Prior to this, Arpit served as a Business Operations Manager, driving key initiatives to enhance accountability and visibility within the Customer Success team, and measuring operational efficiency through detailed analyses and reporting. Experience includes roles at Casio India as a Sr. Assistant Manager and Assistant Manager, focusing on strategic business plans and operational oversight in various commercial channels. Earlier positions include contributions at ZoukLoans, where development of FinTech products and analytics engines took place, as well as internships involving microfinance research. Educational credentials comprise an MBA in Marketing from SVKM's Narsee Monjee Institute of Management Studies and a B.Tech in Computer Engineering from CHARUSAT.
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