Steven Willis is an experienced Operations Director at Rentokil Initial, specializing in Rentokil Specialist Hygiene since September 2007. In this role, Steven leads the account management team focused on the Facilities Management (FM) sector, driving strategic growth through tailored solutions and innovation. Previous positions at Rentokil include Senior Operations Manager for North and West London, where Steven managed a £5m+ revenue target and ensured consistent delivery of KPIs, as well as Technical Account Manager serving major UK food retailers. Steven began in a junior role as a Technical Field Consultant, ensuring service quality through training and performance assessments. Additionally, during a tenure as Membership Officer at Round Table Britain & Ireland, Steven successfully boosted membership inquiries and reduced the average age of members. Steven holds a BSc (Hons) in Bioscience & Health from Leeds Beckett University.
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