Sheila Ochoa

Customer Account Manager at Rockton Software

If more than 30 years of software experience isn’t impressive enough, Sheila also brings decades of specialized project management, training, accounting and inventory expertise to her role as a Technical Sales Team Lead. Add her certifications and several hours of Management Information Systems courses and there isn’t much she hasn’t supported, configured, installed or taught in her career with the government, Microsoft and Rockton.

Though her title has the s-word, Sheila isn’t about high-pressure sales at all. On the phone or on site, she’s a listener and excels at finding solutions for a wide range of business challenges. And then she just sticks around forever, in the best of ways, to make sure every client is getting what they need from their software, and from Rockton. She assists with implementations and support calls too because she seriously can’t stop helping people. It might be a sickness.

Sheila joined Rockton because of the way they value and celebrate their employee family and gives back to the company in many ways. When she isn’t working with clients, she’s helping colleagues through internal implementations, brainstorming ideas to improve processes, writing blogs or KB articles, or anything else she can do to make the company even more awesome.

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