Steven Seal is a seasoned Senior E2E Customer Experience Designer at Sainsbury's since October 2021, focusing on enhancing customer interactions across various channels. Prior experience includes a role as Lead CX Consultant at Nimbletank, where expertise in user research, data analysis, and design oversight was applied to diverse brands. Notable positions held include CX Lead for NatWest's rapid prototyping team, where stakeholder workshops and UX collaboration were key responsibilities, as well as significant contributions to B&Q and BNP Paribas in CX strategy and UX design. Earlier career highlights feature roles as Senior Digital Designer at eg+ worldwide and at Text100, alongside experience as Art Director at T&S Creative Communications. Steven holds a degree in Visual Arts and Culture from the University of Salford and an HND in Graphic Design from Telford College, Edinburgh.
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