Luísa Lapertosa is a skilled Customer Success Manager currently employed at Sales Impact since May 2024. With a solid background in customer success, Luísa previously worked as a Customer Success Specialist at Agência Manti from April 2021 to May 2024, managing enterprise client portfolios including major firms such as Salesforce, Dahua Technology, Fortinet, and Coupa Software. Additional experience includes roles at Game Over as a Senior Customer Success Consultant, where organizational restructuring and process automation were implemented, and as the Leader of Communication and Marketing at Squadra Digital, overseeing multidisciplinary teams. Luísa has a robust educational foundation, holding an MBA in Marketing Strategy from Universidade FUMEC and a Bachelor's degree in Advertising and Propaganda from the same institution.
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