André Furlan

André Furlan is a seasoned professional in customer service and operational excellence, currently serving as Customer Success Director at SAS Plataforma de Educação since May 2021. Prior roles include Head of Operational Excellence at QuintoAndar and various leadership positions at Whirlpool Latin America, where responsibilities spanned from managing large teams and enhancing customer satisfaction to driving system innovation and training initiatives. André holds a Master's in Business Administration from FGV - Fundação Getulio Vargas and an Engineer's degree in Production Engineering from UFSCar.