Lola Pérez Pastor

Lola Pérez Pastor has extensive experience in project management, particularly focused on digital transformation in the insurance sector. Currently, at Seguros RGA since November 2013, Lola leads projects related to digital signature implementation within the Caja Rurales network. Previously, at DKV Seguros from July 2008 to April 2012, responsibilities included enhancing CRM applications to optimize customer service resources and ensuring client satisfaction standards. At Aviva Life Insurance Company, from January 2000 to June 2008, Lola managed client and mediator relationships, contributing to service quality analysis and product adaptation to legislative changes. Early career experience includes a selection technician role at SELECT RRHH in 1999. Lola's academic background includes multiple master's degrees and specialized certifications in business administration, human resources, and customer experience.