Sebila Johnson

Sebila Johnson has extensive experience in customer success management, billing, and sales support, with a career at Service Express beginning in July 2015, progressing from Sales and Contract Support Specialist to Billing Manager, and currently serving as Manager of Customer Success. Key responsibilities include contract processing, invoice generation, data analysis, customer communication, and sales training for Senior Account Executives. Prior to Service Express, Sebila held positions at Farmers Insurance as Senior Service Advocate, Associated Language Consultants as Interpreter, Lake Michigan Credit Union as Mortgage Service Specialist, V-Day as Administrative Chair, and Flash Transport LLC as Logistic Coordinator. Sebila holds a Bachelor of Science in Public and Nonprofit Administration from Grand Valley State University, completed in 2009.