Linda Rodriquez

Linda Rodriguez has a diverse work experience spanning several companies. Linda currently works at ShipStation as an Enterprise Merchant Support Specialist since 2021. Prior to that, they were employed at Adobe from 2018 to 2021, where they served as a Partner Support Specialist, providing support to Adobe partners across various product lines. In this role, they quickly learned the Adobe suite of products to address partner issues effectively.

Before Adobe, Linda worked at Magento, an Adobe Company, from 2017 to 2018 as a Marketplace Support Specialist. Here, they successfully cleared a backlog of customer support tickets and handled support requests from company partners, including account, billing, and technical issues. Linda also managed internal resources to meet service level agreement deadlines.

Linda's earlier experience includes working at LibreDigital from 2007 to 2016. Linda started as a proofreader but quickly transitioned to an Account Operations Manager and eventually became a Key Account Manager. In this role, they directly managed four major trade publishers and ensured contract renewals by addressing their concerns and reassurances about future issue fixes.

Linda Rodriguez's education history shows that they attended Midland High School from 1996 to 2000, where they obtained a Diploma. Following high school, they pursued further education at Midland Community College from 2002 to 2003, focusing on Computer Science basics. Linda then transferred to The University of Texas Permian Basin in 2003 and studied Mass Communications and Art for a year. In 2021, Linda obtained a certification as a Certified Customer Success Manager (CCSM) Level 1 from the institution SuccessHACKER.