Ronnie Neufeld

Ronnie Neufeld currently serves as the Lead for Plus Support at Shopify, a position held since February 2018, focusing on coaching and developing Plus Support Teams to enhance engagement and performance. Previously, Ronnie held various roles at Shopify, including Support Specialist - Junior Advisor Mentor and Plus Support Specialist, providing comprehensive support to merchants and training junior team members. Ronnie's professional journey includes customer support at Bambora and a long tenure at Future Shop, where responsibilities ranged from Sales Manager to General Manager and Technical Services Manager, showcasing a strong background in customer service and team leadership.