Inès Ambrine Affany

Inès Ambrine Affany is an experienced professional with a diverse background in customer support, administrative roles, and volunteer service. Currently serving as a SHOUT Volunteer since May 2024, Inès provides empathetic assistance via a messaging service. Previously, Inès excelled as a Customer Success Executive at The Insights Family, focusing on customer retention, onboarding processes, and account expansion. In an administrative capacity at The University of Manchester, Inès supported postgraduate research education, delivering excellent customer-oriented service. Additional experience includes roles at DW Fitness First as a Fitness Consultant and Urban Outfitters as a Sales Associate. Inès holds a Bachelor's degree in Psychology from The University of Manchester and is pursuing a Master of Science in Sports and Exercise at Swansea University.