Elza Guzitashvili

Elza Guzitashvili currently serves as a Customer Request Handling Senior Specialist at Silknet since July 2019, where responsibilities include CRM system administration, communication with vendors for system issues, managing customer trouble tickets, and participating in project support for complaint process management. Prior to this, Elza worked as a Customer Request Handling Specialist at Geocell since June 2012. Educational background includes a Master's degree in Telecommunications Technology from Georgian Technical University (2005-2007) and a Bachelor's degree in the same field from the same institution (2001-2004).