Pradeep Kumar

Pradeep Kumar is a Technical Key Account Manager at Smartping, a position held since November 2023. Prior to this role, Pradeep served as an L3 Support Engineer at Route Mobile Limited from May 2022 to November 2023, where responsibilities included managing WhatsApp infrastructure on AWS and writing shell scripts. From October 2019 to April 2022, Pradeep worked as a Technical Support Engineer at Karix, providing support for escalated client technical queries and demonstrating proficiency in SMS route creation and management. Pradeep holds a Bachelor of Engineering in Computer Science from Global Academy of Technology, obtained in April 2015, and completed senior secondary education with a focus on Science at Holy Cross School in May 2010.